We were very pleased with the sales team (Darryl Jones) , and the finance department (Troy and Jessica) that made this transaction a very smooth and pleasurable experience. We would recommend Buick Lakeland to anyone seeking a new or used vehicle.

This dealership never disappoints me and it's become my favorite dealership to go to. Everyone is so friendly and courteous and always trying to help the car ownership experience to be the best it can. Some standouts are Billy in Service and Jessica in Sales. In this world were customer service seems to be disappearing here customer service is still a big priority. Somehow they always get me into an appointment and get me back on the road in really fast time that accommodate my schedule. I can't say enough good things about this dealership.

Very nice, no pressure to buy!!

Excellent service! Warm greeting, the advisors were helpful and the Technician was very thorough and even found things I was not aware of that needed attention. I plan on doing all of them in the very near future, and this is the place I will get all of my service needs taken care of. The prices were very reasonable, the waiting area was warm on that cold day with hot coffee and snacks available. They also had free wi-fi! The check out was quick and the ladies were very nice, the whole experience was really great! Thank you Buick of Lakeland!

My service advisor (Billie Marshand) was terrific, always pleasant to work with. Billie always provides me with accurate estimates prior to having work done. I get a detailed explanation of work needed and suggestions for which items require priority attention. My most recent visit, I was offered a loaner car and accepted. That was a very nice experience.

Nice service advisor!

I was very happy with the entire visit at Lakeland Buick from scheduling an appointment to getting my car fixed everyone went above and beyond to make sure everything was okay

Hard working Good people work there

Excellent work quality, friendly staff, welcoming waiting area, clean facility and excellent value for the work completed! Thank you Buick of Lakeland!

Very professional!

Made the appointment this morning and got in today! Quick turnaround, no pushy selling if parts and services like I experience at my usual dealership/service department. Thanks!!

Cheryl was very friendly and efficient. The mechanic (Nick?) did a road test to diagnose the problem. He diagnosed it right away and got the job done quickly. The car was washed and ready to pick up in a few hours. Great service!

Amazing service everything was priced a completed as promised would recommend to any Buick owner !

Excellent service! We’re from out of state and after driving here, needed an oil change. I found the nearest Buick dealer for servicing. I thought I had made an appointment online, only to find it didn’t go through. We arrived and they got us in anyway! So friendly and helpful! And my car was washed up too 😁😁😁 Thank you so much. We’re VERY SATISFIED customers!

Speedy efficient vehicle service.

Right from the beginning Adam treated us well. He wanted to know what we were looking for and tried to meet our needs in a car. There were no tricks or unexpected expenses. Everything was upfront and we knew exactly what was happening every step of the way. Our car is beautiful and we love it so much. The sales manager, Clark, was kind and helpful too. It was a great experience from start to finish!

Prompt service, was given a nice loaner vehicle during service. Vehicle was washed and vacuumed. Thank you. Excellent customer service

Service department is going to spoil me!! Hoping for shuttle transport up the road & since there is no shuttle on Saturdays, they let me use a loaner car! Thanks for another great experience!

We’ve purchased many cars over the years and this time was the most enjoyable process. Jessica was fantastic and the whole process was smooth and not pushy. Everyone from the guys that detail the cars to the manager of the dealership were friendly and top-notch. We love our new Buick and our buying experience.

This dealership has taken the cake on best experience I have ever had. We worked with Dan Haughey as our salesman and it was a virtually pain free process. We couldn’t be happier with the car we bought and will be recommending then mom to anyone we know who needs a new car!

Great experience. I would definitely return

Jessica is the BEST. She was knowledgeable and professional!

I had an accident last month. When the appraiser came, he suggested a few shops. I chose this one. Rick McMillan and his team went above and beyond when my car was there. Everyone was extremely polite and helpful. I highly recommend this shop, but only if you are looking for excellence. Thanks again Rick McMillan and team. You all rock!!

Jessica is the BEST. Professional and knowledgeable. Very pleasant experience.

During inspection the mechanic found a problem with one of the filters. I was given the option to have the problem corrected now or not. The entire work was broken down for me on the bill. I would know how much for parts and for the service. I had the option to wait or to use a loaner car while work was done. The staff was friendly and very honest. I really appreciated the amazing costumer service. That's pretty rare these days.